We are proud to announce that Zentiva has successfully achieved the SAP Customer Center of Expertise (CCoE) certification.

"At Zentiva, SAP is our core and strategic solution for managing our business, operational efficiency and performance. This certification reflects our unwavering commitment to operational excellence, innovation and maintenance of our SAP ERP solutions. It benefits our partners and consumers in Europe and beyond who trust Zentiva's medicines," said Josef Matousek, Head of Global IT at Zentiva. 

The Customer CoE team within the company is accredited every two years to evaluate the maturity of the Customer CoE. 

Achieving this recognition not only validates Zentiva’s team expertise but also brings several key benefits: 

• Increased value in the pharmaceutical market: optimizes the SAP investments, enabling Zentiva to deliver outstanding support and service,  reinforcing its position as a trusted and preferred partner. 
• Proactive IT Operations: integrated monitoring facilitates more efficient and proactive management of IT processes, enhancing overall system performance.
• Commitment to Quality Management: aligns Zentiva’s IT and business strategies for continuous improvement, ensuring a focus on operational excellence.

As Zentiva continues its journey toward providing health and wellbeing for all generations, the company remains committed to maintaining the highest standards of SAP support and operational excellence. This certification marks the beginning of a new chapter in the SAP journey, and the company is excited to build upon this success in the years ahead.

About SAP

Established in 1972, SAP is the global leader in enterprise resource planning (ERP), analytics, supply chain management, human capital management, master data management, and data integration. As a comprehensive planning software, SAP (Systems Applications and Products) creates a centralized system for businesses, enabling all departments to access and share common data, thereby fostering a more efficient and collaborative work environment.

About SAP Customer COE

The SAP CCoE framework is designed to maximize the business value of an organization’s SAP investment. It equips company SAP team with the knowledge, capabilities, and networks needed to drive success across the organization. The CCoE framework is based on five critical pillars: Strategy, Architecture & Innovation, Organization & Governance, Processes & Tools, and People & Skills. These areas form the foundation for a holistic approach to SAP system management and continuous improvement.