General Terms of Delivery of the Zentiva Group form basic conditions on which Zentiva and a second party are entering and performing their business relationship. General Terms of Delivery are a non-separable part of each Purchase order of the Customer and at the moment of the acceptance of the Purchase Order they are binding for both parties.

General Terms of Delivery are available in Czech and English:

• General Terms of Delivery, Zentiva Group
• Code of Ethics
• Binding Terms and Conditions of the occupational health and safety, fire prevention and environment protection, applicable to the contractors operating in the Zentiva, Inc. site. (PDF, 138 kB)
• HSE Policy
• Supplier Code of Conduct
• Economic Sanctions Requirements (PDF, 503 kB)

Information for our suppliers

Effective August 30^th, 2024, the current email address zentiva"country code"docs@eportaldoc.com (e.g., zentivaUKdocs@eportaldoc.com) will no longer be used for invoice submissions because of changes of e-mail domains. The new email address format is "Country code"docs@Zentiva.com (e.g., UKdocs@Zentiva.com).

Please find the full list of new email addresses for each country HERE.